Wedding FAQs
For safety reasons, we don’t walk dogs down the aisle, but we’ll work closely with your celebrant and photographer to make sure they’re involved in a way that’s comfortable for them.
Yes, we have a small range of pet outfits available for hire ($15 per pet, per day).
Yes, extended transport outside the 15km range is available – pricing is provided on request.
Weddings can be busy and noisy, so we always put your pet’s wellbeing first. Our handlers are experienced in reading dog behaviour and will step aside with them for breaks whenever needed.
While our handlers provide constant care and support, we cannot guarantee a dog’s behaviour in unfamiliar surroundings. Large crowds, new environments and loud noises can affect your pet behaviour but our handlers are experts in reading dog behaviour and will do their best to keep them calm and comfortable throughout proceedings.
We always put safety and wellbeing first. For this reason, we reserve the right to decline a booking if, at our discretion, a dog is considered unsuitable for the wedding environment.
Absolutely, additional dogs can be catered for with an extra handler at an additional fee – pricing is provided on request.
Services after 5pm incur a 15% surcharge.
Of course. Many couples choose to add a night or two of accommodation at our resort so their pet can rest in comfort before or after the big day.
Unfortunately, we do not offer wedding services on public holidays.
Doggy Daycare FAQ's
We do not allocate time to rest specifically at Doggy Daycare although, we do provide beds and dogs will often self-regulate and nap during the day in between playing. If a dog is overexerting themselves and we believe they need some time, we will make sure they have sufficient time out to replenish.
We do not typically feed daycare dogs are they are usually home in the morning for breakfast or home in time for dinner. However, if you have a puppy that requires a meal three times a day, you are welcome to bring their lunch. If there’s any other circumstances, please discuss with our admin.
Yes! Safety is our top priority. Our play areas are secure, fully supervised, and run by trained pet care professionals.
Dog Boarding FAQ's
All dogs must have a current C5 vaccination. Vaccinations must be given at least 14 days prior to boarding. A vaccination certificate is required at check-in. Puppies must be at least 18 weeks old and 2 weeks post-final vaccination before boarding.
Yes, a current microchip number must be provided. Entire female dogs in heat will either be moved to private accommodation (with additional fees) or must be collected by the owner.
Dogs enjoy daily exercise in our secure grassed runs. Extra playtimes or nature walks can be booked.
Yes, every dog gets a complimentary hydrobath before departure.
Yes, food may be supplied by owners, but it must be clearly labelled and pre-portioned into daily servings. Storage fees may apply.
We are able to administer medication as required. Please bring all medication clearly labelled with instructions.
Cattery FAQ's
All cats must have a current F3 vaccination, given at least 14 days before boarding. Kittens must have completed their vaccination course and be 2 weeks post-final vaccination before boarding.
Yes, microchip details must be provided. Entire female cats in heat are not permitted to board and must be collected.
We supply premium bedding and toys, but you may bring small labelled items. Please note we cannot guarantee return in original condition. Cats must arrive in their own individual carrier.
Guest Services FAQ's
If treatment is required, we will attempt to contact you immediately. If you can’t be reached, we will act in your pet’s best interests with our vet. Vet bills and transport fees are payable by the owner.
Your dog can enjoy an additional nature walk, social enrichment, private enrichment and boredom buster toys - simply add on at booking.
Yes. All medications must be prescribed by a vet, clearly labelled, and in their original packaging. Our trained staff will administer them as directed. Fees apply.